Payment and cancellation
The day of payment is considered to be the day when the costumer sends remittance to ISTRSKE HIŠE d.o.o., independent contractor in tourist trade and agent for signing deals company's bank account.
Advanced booking or registration, which is paid by tenant not later than in 3 days after the booking, amounts 30 per cent of the price of the travel arrangement. Full payment or part payment of the price of the travel arrangement can also be agreed. The rest of the price is paid by the tenant on the day of the arrival (cash).
If the tenant does not pay for the booking, the registration is not confirmed. In case the tenant does not pay part of the price of the travel arrangement, conditions under chapter of cancellation of the booking come into effect.
Upon arrival the costumer is obligated to pay tourist tax in the amount of 1.58 EUROS per day (adult), 0.79 EURO per day (children from 7-18 years of age) if not done so before departure.
Cancellation of reservation
The tenant has the right to verbally or in writing without any special reason cancel the lease of the house. In such case ISTRSKE HIŠE d.o.o., independent contractor, has the right for reimbursement of expenses. The level of expenses depends on time, in which the tenant gives cancellation:
- up to 30 days before departure: 15 per cent of the travel arrangement
- between 15 and 29 days before departure: 30 per cent of the travel arrangement
- between 8 and 14 days before departure: 50 per cent of the travel arrangement
- 7 days or less before departure: 100 per cent of the travel arrangement
If the tenant leaves the houses earlier than agreed, the costs are also 100 per cent of the travel arrangement.